Contact Jim

Tell Jim what
you need.

Ask about a hat, sizing, an order, shipping damage, or a repair.

Your details

1. Send a noteShare your style, felt, color, or question.

2. Jim callsHe’ll walk you through the process by phone.

3. Plan the buildPrice, fit, deposit, and timing are confirmed together.

Your name

Email address

How can we help?

Hat or style of interest

Ideal timeline

Order number (if you already ordered)

Phone number (required)

Jim will call this number to discuss your hat and guide you through the process. Include your country code if outside the US.

Reference photo link (optional)Tell us what you have in mindBest time to call (optional)

Jim will call to discuss your request. For a delivery-date question or transit damage, include your order number and a photo if possible.

Tell Jim whatyou need.